Shipping Policy


We are currently offering local pick-up from our 50 Water Street Showroom or our local warehouse. 

If you select the ‘Pick-Up’ option upon checkout, we will be in touch within one business day to let you know when your order will be ready and provide exact details about the location of your order. Please note that warehouse pick-ups are by appointment only. 


Orders totalling under $200 before taxes will be subject to a $30 shipping fee within British Columbia and a $35 shipping fee for the rest of Canada. 

Orders over $200 but under $1000 before taxes receive shipping free of charge. This excludes oversized items such as long ladders. 

For orders over $1000 before taxes, a shipping fee of 12% of the overall order will be automatically applied at check out. 

*The 'date of purchase' is the date that full payment for shipping has been received by Inform Interiors.

    The Inform Interiors online shop offers to ship within Canada only. We are unable to accommodate international or US shipping online at this time. International shipping can be arranged by contacting our showroom by phone, email, or in person.


    For online furniture orders, we will coordinate delivery and installation with our in-house Inform Interiors delivery team. Please note, large items and items needing technical installation will be subject to additional charges. These will be quoted based on the order and the delivery location.