Shipping Procedure



For Vancouver clients, we are currently offering in-store pick up from either our 50 Water Street Showroom or our warehouse.  

If you select the ‘Pick Up’ option upon checkout, we will be in touch within 1 business day to let you know when your order will be ready and provide exact details about the location of your order. Please note that warehouse pick-ups are by appointment only. 

SHIPPING — Additional charges may apply

Inform Interiors’ online shop currently ships within Canada only. We are not able to accommodate international or US shipping at this time. 

Orders totalling over $100 before taxes are sent via small parcel service free of charge. 

Orders totalling under $100 before taxes shipped within British Columbia will be subject to a $25 shipping fee.

Shipping for large items including furniture, lighting fixtures and outdoor accessories will be quoted after purchase. We will contact you directly to determine the cost of shipping based on your location and the size of your order. 

*Date of purchase is considered the date full payment for shipping has been received by Inform Interiors.


For online furniture orders, we will coordinate delivery and installation with our in-house Inform delivery team. Please note, large items and items needing technical installation will be subject to additional charges. These will be quoted based on the order and the delivery location.